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Our Service
Project Solution
Our knowledgeable sales representatives are always there to discuss your individual requirements. In spite of our comprehensive product catalog and extensive inventory the product you need is not in stock? We help you to find the best solution for your emergency orders. If off-the shelf cable won’t work for a special application it is crucial to find the right solution for the customers’ needs. Depending on the cable construction we can make an individual, tailor-made offer even for small batches.
Customized Cable
Design, manufacturing, testing and approval of custom cables by our technical experts for when specifications require something not available off-the-shelf. Our custom cable engineering team is standing by to help design the ideal cable for your unique requirements.
Stock holding/Logistics
In-stock articles generally ship the same day – so orders from domestic are delivered the following day. Even for international shipping we offer short lead times. Value-added service: We also cut, pack and ship short and custom lengths without delay. We have given a lot of thought to our storage and logistics structure so that we can guarantee fast availability and flexible, just-in-time dispatch. We always make sure that we keep some of our storage capacity free within our extensive warehousing facilities, so that we can honour your orders in exact accordance with your current needs.
Our Expertise
Technical Support
Our experts are on hand to answer any cable-related questions, from specification and construction enquiries to legislative and compliance queries. They can assist at pre-quotation stage through to installation and maintenance, making sure the cables selected are delivering the performance you require. Our highly-trained service technicians have many years of technical knowledge and experience to put to use in customer-specific individual projects, due to their interconnected thinking and highly practical innovation skills. The world is turning faster on its axis, requirements are changing by the hour, but one thing never changes: the extra-special quality of our service.
Regulatory Compliance
All our cables and power lines are tried and tested quality products and fulfil the strictest safety standards of the relevant national and international norms, such as IEC, BS, BASEC, VDE, IMMEQUE, CE, USE, KEMA, DIN, ANSI, UL, CSA, MIL, OCMA, MESC, EEMUA, SVE, UTE, JIS, KS etc.
Quality Control
Once cable production is finished, our in-house quality control process, with a wide range of tests, begins. No cable leaves our factory until it has been carefully tested in our own laboratory. Not until all of the test results show that the required specifications and standards have been met does each reel of cable receive its test certificate.